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the latest version of Secure Socket Layer Technology (SSL) to encrypt
your information and help insure that only you and OnCourse ever see it. This advanced technology works with all major browsers. If your web browser doesn't permit a secure connection, OnCourse will
not accept your personal information including credit card numbers.
Your browser should display a "padlock" or "key" icon in the lower
margin of your web browser when a secure connection is made, and the URL
bar at the top of your browser will typically show the website address
preceded by the characters https.
Your personal information will
be encrypted before it is transmitted over the Internet. (Note the
change from http:// to https:// in the URL as you enter our security
zone). Your data cannot be read as it travels through the Internet.
Like most e-commerce sites today, OnCourse uses cookies. Cookies are small bits of information stored by your browser on your computer's hard drive. Our cookies do not contain any personal information, but they do store your settings and remember the contents of your shopping cart as you travel through the site. Most web browsers automatically accept cookies. At the end of your session, any cookies placed on your hard drive will be automatically deleted.
OnCourse is a course driven website. Select your Term, Department, Course Number and Section and the textbook(s) for that class will be displayed. This is the easiest and most effective way to search for your textbooks.
You may also search by ISBN, title, or the author’s last name. To search by ISBN, key in the exact 10 or 13 character ISBN into the search box. No need to enter dashes. The ISBN is typically located on the back cover of the textbook. It may also be found in the first few pages of the book on the copyright page printed near the copyright date. To search by author, key the first authors last name in the search box. If an exact match is not found, the closest match to your criteria will display.
OnCourse is a course driven website. Select your Term, Department, Course Number and Section and the textbook(s) for that class will be displayed. This is the easiest and most effective way to search for your textbooks.
You may also search by ISBN, title, or the author’s last name. To search by ISBN, key in the exact 10 or 13 character ISBN into the search box. No need to enter dashes. The ISBN is typically located on the back cover of the textbook. It may also be found in the first few pages of the book on the copyright page printed near the copyright date. To search by author, key the first authors last name in the search box. If an exact match is not found, the closest match to your criteria will display.
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Standard Shipping
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UPS GROUND *
$7.00 first item + $1.00 per each additional item
(3-5 business days)
USPS Priority *
$10.25 first item + $1.00 per
each additional item
(3 business days)
UPS 2ND DAY AIR *
$15.00 first item + $1.00 per each additional item
(2 business days)
UPS NEXT DAY AIR SAVER *
$36.00 first item +$1.00 per
each additional item
Orders
received by 2:00 p.m. CST will be processed and shipped the same day.
Orders received after 2:00 p.m. CST will process the following business
day. Orders placed on Saturday, Sunday, or a national holiday will ship
the following business day. OnCourse does not accept orders with international delivery destinations at this time.
* EXPEDICTED SERVICES are not available for P.O. Boxes, APO/FPO addresses, Puerto Rico, and the Virgin Islands.
All you need is the department, course and section information for the courses you are taking. You can also search by the author, title or ISBN if you already know what course materials you need.
Courses are typically listed three to four weeks prior to the first day of classes. If you are unable to locate your course(s) within two weeks of the first day of classes, please contact your school for more information.
This payment option is not available for shipping. Please contact customer service via email at customerservice@tbcOnCourse.com or via toll free phone at 1.877.859.2652 for assistance.
The length of delivery time will depend on the shipping method you have chosen, and the time in which we received your order. If an order is received by 2:00 p.m. CST, it will be processed and shipped that day. Orders received after 2:00 p.m. CST will be processed and shipped the following business day. Orders placed on a Saturday, Sunday, or a national holiday will be processed and shipped the following business day. Backorders will ship as soon as inventory becomes available.
Orders will be shipped via UPS or United States Postal Service-UPS Mail Innovations. A tracking number for your order will be included in your shipping confirmation email. Log on to the appropriate carrier website and enter the tracking number to track your shipment.
Can't find your tracking number?
Simply call (1.877.859.2652) and we will assist you.
OnCourse does not require a signature, however many carriers and shipping methods require signatures. If a signature is required, the driver will leave instruction on how to obtain your package.
A signature is required for expedited shipping. Someone over the age of 18 must be able to sign for the package when it is delivered. For more information about expedited shipping delivery requirements please see the shipping company’s website for details.
Upon
receipt of your shipment(s), please open the carton(s) immediately to
ensure order accuracy. Report any discrepancies immediately to our
customer service department. You may reach customer service via email
at customerservice@tbcOnCourse.com or via toll free phone at
1.877.859.2652.
For all returns to OnCourse,
you must obtain an authorized return number
by calling or emailing customer service. Your order number will be
required to process a return with customer service. Please include in
email or have ready when you speak to customer service. The time
requirement to request a return authorization is up to seven (7) days
after the start of the current semester, or within seven (7) days of
receiving the original order, whichever is later.
All textbooks or materials which includes a sticker stating, DO NOT OPEN, No Return if Opened, Not Returnable if shrink-wrap is broken, etc., may not be returned if opened. If you received an item that is shrink wrapped, and does not contain any warning stickers, you may remove the shrink wrap to check the contents without voiding your ability to return the item.
Textbooks which include an access code may not be returned if the access code is sealed and that seal has been broken.
Please
contact customer immediately if you experience the following issues
with your return. Your satisfaction is our ultimate goal!
1. You received a textbook or item which is incomplete or has missing parts, such as an access code.
2. You received a damaged textbook or item.
3. If you are seeking a refund for your return
All
returns must be received within ten (10) business days from the issue
date of the return authorization number. The textbook(s) must be
returned in their original condition. OnCourse reserves the
right to downgrade an item and adjust the credit amount if the item if
poorly packed and bruised in transit back to our facility. Refunds will
be processed once the textbook(s) has been received at our facility and
is deemed to be in its original condition. We highly recommend that
you insure and ship your return via UPS or U.S. Postal Service.
OnCourse
is not obligated to issue a refund for return shipments that do not
arrive at our facility. Refunds will be issued for authorized returns
within five (5) business days after receipt of returned item(s).
Textbooks returned to us without a return authorization number will not
be processed for a refund and the textbook will not be returned to you.
All returns are at the customer’s expense except when merchandise is
sent in error or is damaged. COD returns will not be accepted.
Please ship returns to:
OnCourse
Attn: Returns
8501 Technology Circle
Greenville, TX 75402
Refunds will be issued for authorized returns within five (5) business days after receipt of returned item(s). The length of time for the credit to post on your credit card account is based on the credit card company’s policies. Please contact your credit card company for questions regarding refund posting to your account.
If financial aid was used for your order, the payment will be refunded back to your financial aid account. If the financial aid account is closed, and the funds have been released, then a refund check will be mailed to the name and address on the financial aid account.
Original shipping charges will be included in the refund if the reason for return is OnCourse’s error. For example, wrong textbook(s) was shipped, textbook(s) did not arrive in satisfactory condition, etc.
Original
shipping charges will not be included in the refund if the reason for
return is the customer’s error. For example, wrong textbook(s) was
ordered, dropped class, etc.
Please report any discrepancies immediately to our customer service department. You may reach customer service via email at customerservice@tbcOnCourse.com or via toll free phone at 1.877.859.2652.
We specialize in used college textbooks and have the best used textbooks in the industry. We define a quality used textbook as one that has minimal writing or highlighting, the cover is not damaged or scuffed, and there is no water damage.
In the unlikely event you are unsatisfied with the condition of the textbook you received, beyond the description above, please notify customer service. Another textbook will be issued or a return for the inadequate textbook will be initiated.
Yes. Please contact our customer service department toll free at 1.877.859.2652 to place an order over the phone. OnCourse’s credit card transactions are processed via Bank of America’s secured servers using a technology called Secure Socket Layer (SSL).
OnCourse accepts MasterCard, Visa, American Express, Discover, PayPal and financial aid as forms of payment.
Our goal is to have all textbooks available for purchase before the first class day. If a book is on backorder, we will process your order when the textbook becomes available in our inventory. OnCourse’s inventory is real-time and is continuously updated throughout the day.
We work to acquire textbooks from our sources all over the U.S. If we do not have an outstanding order for the textbook you need, we will special order it for you. After a textbook is special ordered, it typically arrives to you in eight to ten business days.
Course Supply Kits contain a selection of supplies that are chosen by your professor to be used in their course. Course Supply Kits may include lab supplies, art supplies, or any other tool that students will need for that course. They are offered at a discounted rate to help students save money while buying supplies for their classes.
Course Supply Kits must remain unopened in order to return for a full refund.
Click on SELL BOOKS to take you to the SEARCH field.
1. In SEARCH field, enter one of the look-up options:
· ISBN: Key in the exact 10 or 13 character ISBN. No need to enter dashes. The ISBN is typically located on the back cover of the textbook. It may also be found in the first few pages of the book on the copyright page printed near the copyright date.
· TITLE: Type the complete and exact name of the title. The book spine is often the best place to obtain the exact title.
· AUTHOR : Type the first author listed exact last name.
·
AUTHOR/TITLE: Type first author listed exact last name, add a space and type the exact title of the textbook.
2. Click SEARCH to display the textbook information.
3. Select the textbook that matches your search that you would like to sell back.
4. Check the box next to the textbook image in the Sell Cart to select the book you would like to add to the cart.
5. Click ADD BOOKS TO CART
6. Repeat steps 1 – 5 for each book you would like to sell.
7. Once you have added all the books you would like to sell click on CONFIRM QUOTE. The total quote value must be at least $10.00 to confirm your quote.
8. Select the payment type and enter the information for whichever payment type you select.
9. Check the box to accept the Terms and Conditions of Virtual Buyback.
10. Click on PROCEED TO PRINT SHIPPING MATERIALS
11. Download and print your pre-paid return label. You should receive an email and/or text message with your buyback quote number.
